Headquarters: Austin, Texas
URL: https://www.getfilecloud.com/

 CodeLathe, (an Austin, TX, USA based company) is looking for a passionate technical support/sales engineer to provide technical support and sales demos for our customer base around the world. This is a remote-job position and will require working remotely with other team members.

Top Ten Reasons to Join Us
  1.     Work with a world class engineering team that is out to change the world
  2.     Fast growing company with lots of growth opportunities
  3.     Strong engineering and product focused culture
  4.     100% Remote Job – Work comfortably from your home office 
  5.     Unique, customer driven software development process
  6.     Work on the challenging technical problems – File Systems, Search, AI, Distributed Systems.
  7.     Work on widely used cutting edge tech stack
  8.     Gender diversity – Men (60%), Women (40%)
  9.     Part of a huge 10+ Billion $ and growing market space
  10.     Competitive compensation based on experience and location
Responsibilities:
  • Create elegant web user interfaces and layouts
  • Own the user experience
  • Integrate the front-end with databases, file systems, cloud services via HTTP APIs when delivering solutions
  • Troubleshoot and fix reported customer issues, delivering software patches as needed 
Required Qualifications:
  • Bachelor’s degree in Computer Science, or in related discipline with 4 or more years of professional software engineering experience
  • 3+ years experience in front-end web app development is required
  • Strong understanding of JavaScript, Vue.js, CSS and HTML is required
  • Strong knowledge of Web Technologies including HTTP protocol, XML, JSON, REST is required
  • Experience using Google Web Toolkit (GWT) and Java is a plus
  • Experience using Electron is a plus
  • Strong knowledge of client server architecture is required
  • Knowledge of Bootstrap framework is a plus
  • Self starter, highly motivated and works with little or no supervision
  • Passionate in software development, takes ownership and pride in their job 
Location: This is a remote postion. If you are interested, please send your resume to jobs@codelathe.com. Compensation is based on experience and location. Please note the Job ID:FES4 in the email subject.

Questions?
Ask us in our chat channel!
https://live.airsend.io/u/NQaoNQ 

To apply: https://weworkremotely.com/remote-jobs/codelathe-technologies-inc-front-end-software-engineer-1


Headquarters: Austin, TX
URL: http://www.stylust.com

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  • Lead engineering and technical vision for the future of mobile commerce, in the (exploding) text-message commerce market
  • Lead, manage and grow the engineering practice
  • Join us to establish and nurture a culture of inclusion and diversity
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Who we are

In a mobile dominant world, Stylust is a text commerce company at the heart of what’s become known as conversational commerce. Where companies have spent the last two decades building retail websites and apps with self-service shopping tools, we’re building ecommerce 3.0 where users bypass the archaic and traditional web-based experience in favor of a text-based, friction-free experience. Shop the world via text. 

Text commerce is the future of retail and a tremendous opportunity to get in early on the exploding mobile commerce market. With irons in the fire of both B2C and B2B business models, we’re quickly testing and iterating toward a text-based shopping solution that will look obvious in hindsight. 

We’ll know we’re successful when it’s harder not to shop via text. 


What you will be doing

As Chief Technology Officer (CTO), you will be driving the creation of the technology that makes shopping via text effortless, actively coding while also managing your team. The tools you create will make the discovery and purchase of products for our customers so simple it will feel like magic, all while empowering our internal team by folding the customer experience seamlessly into our backend CX tools. You’ll be blending technology and active one-to-one support for our customers, while recognizing and integrating the power of tools like natural language processing.

You will own our technical roadmap, the future of our vue.js and node.js applications, and be the advocate and mentor for the engineering team as it grows. You’ll build a team to be admired and trusted with diversity and inclusion at the forefront, with a true desire to lift other people up in how you run your department and execute the company vision. 


We’re looking for a leader who
  • makes technology human
  • thrives working across teams and loves a blank whiteboard with product and design counterparts
  • has extensive leadership experience, with a deep understanding of how to inspire a team and bring purpose and focus
  • champions a customer-focused lens on what the team builds
  • recognizes the value and necessity of solving problems with people from all walks of life to create the best solutions. For you, diversity isn’t just a buzzword or challenge, but rather an opportunity to drive creativity, collaboration and innovation
  • has an obsessive desire to build products people love, shaping experiences with astounding quality. (“Minimal viable product” as an excuse for sub-par products makes you shudder)
  • has strong opinions (weakly held)
  • understands the importance of thoughtful and compelling communication, across teams and within engineering
  • is a mobile- and customer-first thinker. From a customer’s perspective there’s no difference between product discovery, payments, customer support, etc. It’s all the same text string


Benefits we offer

We’re remote!
We’re operating as a remote business for the foreseeable future, meaning our team sits from wherever they want. No problem if you haven’t done this before! We’ll guide you through and you’ll likely never want to go back.

Equity. In addition to your salary, you will be given equity in the company.

Health benefits. We provide healthcare benefits and are working to build a rich benefits package, which you’ll participate in upon release. 

--

If this all resonates, we’d love to hear from you! And please take a few minutes for a cover letter to tell us what draws you to the opportunity here at Stylust.


To apply: https://weworkremotely.com/remote-jobs/stylust-cto-chief-technology-officer


Headquarters: Remote
URL: http://www.astropad.com

We are Astropad and we build tools that unlock creativity and productivity, such as: 
  • Astropad Studio – Software that turns the iPad into a drawing tablet for creative pros
  • Astropad Standard - Software that turns the iPad into a drawing tablet for e-learning, whiteboarding or marking up documents
  • Luna Display – The first hardware solution that turns the iPad or another Mac into a wireless second display
We are looking for a North America-based customer support enthusiast to join our team as Technical Support Representative. In this role you will provide advanced technical support for our products via email, our Community forum, and our social media platforms. This job requires exceptional communication skills, a strong technical background, and a growth mindset.

You will: 
  • Troubleshoot complex technical support questions and investigate ongoing issues
  • Help manage social media support
  • Add to our Knowledge Base by creating and updating manuals and how-to guides
  • Help build relevant procedures for the support team
  • Collaborate with other departments and provide feedback
  • Assist with quality assurance testing
  • Collaborate on a daily basis with our support team via Slack

Key Skills: 

  • Excellent writing
  • Extreme empathy for customers
  • Tenacious problem-solving
  • Strong attention to detail
  • Confidence in creating how-tos for customers
  • Experience with Windows systems and Apple products
  • Familiarity with Help Scout or another help desk software

Nice If You Have: 

  • 2+ years of of technical support experience
  • Bachelors degree or equivalent
  • Prior remote experience

We offer: 
  • Flexible work schedules
  • Competitive pay + equity
  • 401k
  • Coworking space reimbursement stipend
  • Health, dental and vision insurance
  • Parental leave
  • 3 weeks vacation
  • Challenging and creative work
  • High impact work with significant responsibility

To apply: https://weworkremotely.com/remote-jobs/astropad-technical-support-representative


Headquarters: San Diego, California, USA
URL: https://www.proteethguard.com

Who We Are

Pro Teeth Guard is a growing e-commerce store providing affordable dental health products online. Founded in 2012, we grew from $0 to >$1 Million in revenue in 5 years. Our online channels include SEO, PPC (Google Ads, Bing), Email Marketing, Affiliate Marketing, Amazon FBA, and Facebook Ads.

This is an opportunity to join a small business and challenge yourself with an accelerated learning curve and take on significant responsibility. You will report directly to the founder/CEO and learn how to run marketing for a >$1 Million eCommerce business.

Requirements/Details

  • Location Independent
  • Require least 2-3 hours of overlap with US West Coast business hours (9am-5pm Pacific Time)
  • 8-12 weeks internship
  • Potential opportunity for continued employment after internship
  • Part-time. 15-25 hours per week.
  • $15 per hour

Skills Required
  • Attitude over experience: intellectual curiosity and proven interest in online marketing
  • Native English fluency and strong oral and written communication
  • Demonstrated ability for creative problem solving and resourcefulness
  • Web and savviness
  • Fast learner

Responsibilities
Your mission as the E-Commerce Growth Marketing Intern is to execute marketing initiatives to grow Pro Teeth Guard store revenue. If you were with us for the past few months, you would have worked on some of the following initiatives:
  • Create re-engagement email sequence in Klaviyo to improve subscriber retention, increase engagement, and drive additional revenue
  • Create A/B test for website email capture pop-up offer
  • Create co-branded email marketing campaign/giveaway to cross-promote our product with a complementary brand
  • Create $100 Store Credit for COVID-19 Frontline Workers marketing campaign and promote via email, outreach/link building, and social
  • Create viral giveaway promotion for sharing $100 store credit marketing campaign
  • Work with the graphic designer to optimize Amazon listing images and highlight unique selling propositions of our product
  • Keyword research for new SEO-optimized content marketing articles on the website
  • Online pitching for reviewers, affiliates, and SEO link building

IMPORTANT NOTE: We’re not going to sugarcoat it. Here are some HARD parts of the job
  • You’re expected to pick up and learn new software and tools that you’ve never used before. You will be provided training; however, you’re expected to pick them up quickly and become productive in a very short period of time.
  • More often than not, you’ll be given a goal and a rough sketch of how to approach the problem. You WILL NOT be given step-by-step instructions on how to succeed. You’ll be required to do research, be resourceful, and come up with solutions on your own.
  • This job is only for people with attention to detail. Include your resume and cover letter in PDF format and include your favourite dentist joke in your cover letter.
  • Parts of the job will feel like a grind and require perseverance. For example, when pitching for SEO link building, it may take dozens of outreach emails to successfully land a link.

Collaboration & Tools
  • Weekly one-on-one Zoom meeting with Founder/CEO
  • Asana for project management & communication
  • Additional Zoom meetings if real-time discussion is more efficient than asynchronous communication

What You Will Learn

Effective online marketing for e-commerce:
  • SEO
  • PPC
  • Affiliate Marketing
  • Email Marketing
Skills that support effective online marketing:
  • Copywriting
  • eCommerce metrics and analytics
  • Software tools (Ahrefs, Klaviyo, etc.), basic HTML/CSS

To apply: https://weworkremotely.com/remote-jobs/pro-teeth-guard-e-commerce-growth-marketing-intern


Headquarters: New Zealand
URL: https://bizinkonline.com/

Bizink is looking for a Website Production Manager to join our team. You’ll help our clients create outstanding websites that help them grow their businesses.

This is a varied role that would suit an all-rounder, who’s organised, a great communicator and enjoys giving great customer service. You’ll be heading a team of two websites and digital marketing specialists so management experience is important.

Ideally, you’ll have a background in project or account management, preferably in websites. WordPress experience and some basic coding skills (HTML and CSS) would be an added bonus.

Some creativity is needed. One day you might be editing images in Photoshop, the next you might need to do a bit of copywriting.

You’ll be working across several projects at once. We’ve got systems and software to help you but you’ll still need to be organised and have good attention to detail. And as you’ll be working from home, being able to work under your own initiative is essential.

Our current main markets are Australia and New Zealand so ideally you’ll be based in one of those countries. You might also work with some clients in the US and Canada as we grow our business there but you won’t be expected to work North American business hours.

Salary $70,000 to $80,000 PA (NZD) depending on skills and experience.

To apply: https://weworkremotely.com/remote-jobs/bizink-website-production-manager


Headquarters: Nearsure
URL: https://nearsure.net/

 
Role Description
Our client is a startup disrupting the insurance quoting business.Their application is built in Golang on the backend using a Postgres database and React with a sprinkling of Angular on the frontend. They built the app as a microservice application with most of the tests already done.

They are looking for a developer who has Golang, React, Postgres, and DevOps experience. They are looking for someone who understand the challenges of the startup world, developers who are flexible and independent.

The scope of what the candidate will be working on is maintain their current application through bug fixes, feature requests, and general improvements. The candidate will be working with limited direct oversight reporting to their CTO and Project Manager.

This is a remote, full-time position with a 40-hours workload per week for Latin America only.

 

Requirements
  • You have more than 2 years working with Go on a regular basis.
  • Postgres – You have used postgres in a project or two, or have used some type of SQL in a project and willing to learn Postgres.
  • Cloud Experience – We are hosted in GCP and use CircleCI for CI so familiarity with those is helpful.
  • DevOps – You have a working knowledge of DevOps principals.
  • Culture fit – They have a small diverse team that is spread out on the west coast, you’ll be working with everyone but taking direction from the CTO. 


Desirable Qualifications
  • Startup Experience – You have been part of a startup and aren’t too jaded from your experience.
  • Various SaaS Solutions – This includes CircleCI, monitoring tools, GitHub

What We Offer
  • Work from home, with flexible working schedules
  • Competitive salary in USD
  • Paid time off (annual leave, national holidays, sick time and parental leave)
  • Take part in challenging projects for distributed companies in the US
  • Integrate a growing team with great opportunities for professional growth and a friendly, multicultural environment with a great company culture.
  • A tailor-made benefits package focused on health, wellbeing, entertainment, training and personal finances available for you to choose what you really care about
 We are a fully distributed, multicultural company looking for the best talent in Latin America. Don’t hesitate to apply if you feel you are a good fit for this position! 

To apply: https://weworkremotely.com/remote-jobs/nearsure-golang-developer


Headquarters: Washington, D.C.
URL: http://uscreen.tv

Uscreen is growing and we’re looking for an intuitive, proactive and energetic individual to join our ranks. Our new Sales Intake Specialist will play a big role in our team by qualifying our incoming sales leads and educating them about Uscreen. This is a unique opportunity to join a growing self-reliant startup in a booming industry and help us scale. We’re not just about hitting the numbers: we’re about creating opportunities for prospect clients to become successful.

About the role:

This is a remote position, but working hours need to overlap with the Eastern Time (USA). Candidates from Washington, D.C. and the surrounding area will have a slight advantage, but the final decisions will be based on the candidate’s overall fit with the company.

Your main goal is to answer any incoming questions for us prospects about the Uscreen platform and learn about how they can use it to monetize their video content and if this product can be of use to them. We are looking for someone reliable and eager to work with us long-term. This is a remote-first position and requires a quiet place to work, as well as a stable internet connection, so please keep this in mind when applying.


On a daily base, you will:
  • Answer any incoming calls from prospects that call in.
  • Respond to incoming tickets and answer questions customers may have
  • Perform general demos of the platform to the prospective customer.

Requirements:

Must have:
  • Experience with Excel Spreadsheets
  • Stellar written and verbal communication skills
  • 2+ years Sales or Inside Sales experience
  • Experience in SaaS (B2B is a plus)
  • A fully functioning workstation and a quiet place to work (with their own laptop)
Must be:
  • Able to overlap with our Washington, D.C. based team: from 9AM to 6PM EDT
  • Quick to learn and able to understand our platform as well as the video and OTT industry
  • Able to work independently
  • Native or near-native English speaker (North American accent is a plus but not a requirement)
  • Overall a nice and energetic person

Our ideal candidate will also have:
  • Experience working with Zendesk or similar
  • Experience in the Video industry (nice to have but not a deal breaker)

Benefits
  • Amazing, young and motivated team
  • Work from anywhere (OK, almost anywhere…), as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
  • If applicable, 20 paid days off per year (eligible after the first 6 months with the company)
  • Budget for personal development

How to apply:
  • Apply using this link: https://forms.gle/8vS1PbGbcLjgyqSK8
  • We review the applications and email candidates who qualify for the second round
  • The qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions
  • After we review the submissions, we will organize a Skype interview with the successful candidates

Please note- that due to the high volume of applications, we are only able to respond to successful candidates.

To apply: https://weworkremotely.com/remote-jobs/uscreen-sales-intake-specialist


Headquarters: San Francisco, CA
URL: http://www.doximity.com


Doximity is transforming the healthcare industry. Our mission is to help doctors be more productive, informed, and connected. As a software engineer, you'll work within cross-functional delivery teams alongside other engineers, designers, and product managers in building software to help improve healthcare.  

Our team brings a diverse set of technical and cultural backgrounds and we like to think pragmatically in choosing the tools most appropriate for the job at hand. 


Here's How You Will Make an Impact
 
  • Help maintain our private security bug bounty program hosted on hackerone: this involves engaging security researchers, validating security finds, determining impact/risk, awarding bounties, and fixing or coordinating remediation efforts.
  • Help set good security posture; this includes finding bad security habits in applications and encapsulating good secure defaults into libraries/modules, creating training materials for application developers, etc.
  • Work side-by-side with the rest of the infrastructure, application, and data teams to empower all of engineering to move quickly while meeting security requirements.
  • Design and implement secure and easy-to-use tooling and abstractions for other teams to leverage.
  • Active involvement in the design, implementation, and maintenance of the development, staging, and production infrastructure.
  • Participate in an on-call rotation for the services owned by your team.
  • Help ensure the stability and uptime of services within the organization.
  • Create concise post-mortems in the event of an outage.
  • Write and maintain run-books for other engineers to leverage.
  • Ensure proper security, monitoring, alerting, and reporting.

What we’re looking for
 
  • You’re a software engineer with years of experience and a deep understanding of software engineering practices.
  • You either have experience with security or really want to dive in headfirst and learn.
  • You are not afraid of:
  • Reading, reviewing, and implementing our implementation of the oauth spec.
  • Getting dirty with CORS, CSRF, XSS, etc
  • You’re proficient in:
  • Ruby, Python, or Golang. Not afraid to learn the rest.
  • Javascript
  • You have experience working with Terraform and Chef (or similar tooling).
  • You are proficient with Linux/Unix, AWS, and Git.
  • You are self-motivated and able to manage yourself and your own queue.
  • You are a problem solver with a passion for simple, clean, and maintainable solutions.
  • You agree that concise and effective written and verbal communication is a must for a successful team.
  • You are able to maintain a minimum of 5 hours overlap with 9:30 to 5:30 PM Pacific time.
  • You can dedicate about two weeks per year for travel to company events.

Benefits & Perks
 
  • Generous time off policy
  • Comprehensive benefits including medical, vision, dental, Life/ADD, 401k, flex spending accounts, commuter benefits, equipment budget, and continuous education budget
  • Pre-IPO stock incentives
  • .. and much more! For a full list, see our career page

About Doximity
 

We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunities for you to make an impact—join us! 


Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
 

To apply: https://weworkremotely.com/remote-jobs/doximity-software-engineer-security


Headquarters: Washington, D.C.
URL: http://uscreen.tv


Uscreen is a leading video-on-demand & live streaming platform in a rapidly expanding video monetization market. Our model is designed to empower content creators and businesses leveraging the power of video to create a predictable, sustainable revenue stream. We’re looking for a talented Senior Growth Marketing Manager to help us find alternative routes to reach, educate and convert more prospects.
You’ll get to work with our team of incredibly passionate, smart, supportive, and skilled people who are open to learning and happy to take constructive criticism to level up. We’re looking for someone who can match that energy and help us scale.


About the role:

The Senior Growth Marketing Manager is a vital cross-functional role working amongst our Sales & Marketing teams and will report directly to our CEO.
The role will require a thorough understanding of our products and features to leverage our brand and find new avenues for growth. We consistently release new features and functionality, which you need the technical aptitude to quickly learn and apply this information in a fast-paced environment.
Your role will be integral in developing creative growth strategies based upon your ability to analyze data on our brand and positioning. This role requires you to have proven organizational skills, the ability to work autonomously, and to have the confidence to support or challenge our current direction to drive growth results. As the “driver” you will be in charge of broadening our audience by developing our product marketing strategies.
As the Senior Growth Marketing Manager, you will need to be highly organized & autonomous, and ready to ‘hit the ground running’. You must be comfortable and energized operating in a fast-paced technical organization. You’re a natural salesperson. You are intellectually curious, ambitious, self-motivated, and able to think strategically.


Jobs and Duties
  • Implementation, promotion & scaling of product marketing strategies.
  • Analyzing brand and position and finding opportunities to increase product promotion & marketing.
  • Develop co-marketing partnerships & opportunities with other companies, websites, and/or services
  • Develop a comprehensive overview of the customers journey and identify opportunities for optimizations at each step

Specifically, this person is:
  • Data & results driven.
  • Has successfully implemented, promoted, and sealed product marketing strategies for SaaS products in the past.
  • Has the ability to think strategically and come up with innovative solutions with a tangible impact.
  • Has experience creating co-marketing partnerships and opportunities with other companies, websites, or services.
  • You’ve extensively used and have knowledge surrounding software tools such as Ahrefs, Google Analytics, Zapier, Pipedrive, etc.

Required:
  • Able to overlap at least 4 hours with our Washington, D.C. based team: from 9AM to 6PM EDT
  • Excellent communication skills both written and spoken.
  • Experience with marketing automation tools, analytics tools, and dashboards
  • 5+ years of experience in relevant demand generation positions in the software industry
  • Experience implementing, promoting, and scaling product marketing strategies within the SaaS industry.
  • Experience launching SaaS products globally and driving campaigns, building funnels & go to market initiatives.
  • Proven track record of hitting or exceeding goals
  • Experience working with marketing automation and sales enablement tools
  • You are highly organized & autonomous
  • You are comfortable and energized operating in a fast-moving organization
Benefits:
  • Amazing, young and motivated team
  • Work from anywhere (OK, almost anywhere…), as long as you have regular overlap with Eastern Time business hours.
  • If applicable, 20 paid days off per year (eligible after the first 6 months with the company)
  • Budget for personal development

About Uscreen:

Uscreen is the world’s leading video monetization platform. We help thousands of creators, entrepreneurs, fitness trainers, coaches, entertainment companies and various other experts launch their own video-on-demand streaming service and make money selling videos online. We are a lean startup but are fully independent, privately held and profitable.
We are a SaaS company with an agile, but structured environment. Uscreen is a remote-first company, with our team members distributed across the world. However, we do have rules and guidelines set in place to make sure everyone is delivering their best work and maintains an overlap with the rest of the key members of the team.


How to apply:
  • Apply using the link below
  • We review the applications and email candidates who qualify for the second round
  • The qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions
  • After we review the submissions, we will organize a Zoom interview with the successful candidates

Please note that due to the high volume of applications, we are only able to respond to successful candidates.

Apply here: https://forms.gle/gkM2Be6GGn4gzwXX7

To apply: https://weworkremotely.com/remote-jobs/uscreen-senior-growth-marketing-manager


Headquarters: New York, NY
URL: https://simplero.com/

Description

Do you find fulfillment in leading a customer success team? Are you a leader that is passionate about pushing your team to grow? Are you innovative, analytical, and growth-oriented? Do you care deeply for customers AND teammates? If so, keep reading.

Here at Simplero our customers are at the core of everything we do.

That’s why our customer success team is full of amazing people who care! And when we say we care, we really do. Our team understands there’s a real business owner on the other end and can act in a smart and empathetic manner to figure out how to best serve them.

First, let me tell you a bit about myself.

I’m Calvin Correli, the founder of Simplero, an integrated software platform for coaches, authors, speakers, and consultants to transform lives at scale.

I created Simplero because I wanted to teach spirituality to entrepreneurs. Why?

Because self-aware and purposeful entrepreneurs are the key to solving all the challenges we face in this world. And coaches and teachers are the ones that help people grow.

Simplero is the ultimate freedom machine that helps people live extraordinary lives. We do it every day for our customers. Our easy-to-use software is the perfect platform for entrepreneurs who want to:

  • Live where they want
  • Work how and when they want
  • Make money the way they want to
  • All while doing something amazing for other people

We've already helped thousands of our customers earn over $170 million in revenue.

And even though our software is easy to use, sometimes customers need support. And as our business grows, we need leadership that can take our already amazing support team to the next level.

That's why we need you!

Our ideal Head of Customer Success understands the value of stellar service, and a knack for leading and growing teams.

This role at Simplero will open your world and professional career to abundant opportunities for growth.

Are you up to the challenge?

A Little Bit About You
  • You have exceptional leadership skills
  • You have an innate ability to lead, grow, and support teams
  • You enjoy creating and implementing effective strategies, systems, and processes
  • You’re obsessed with providing better service at scale (more quality per dollar)
  • You love serving and connecting (including with our team)
  • You love efficiency
  • You’re an expert communicator
  • You have a great left/right brain balance—systems & service
  • You’re passionate about growth
  • You’re HUNGRY for bigger and better!

What You’ll Do
  • Be a part of our legendary leadership team
  • Lead and grow our customer success team which includes customer support and concierge
  • Manage churn and retention
  • Enhance response times
  • Boost concierge credit sales and consumption
  • Strategize success metrics around our challenge funnel
  • Hire and train new customer success team members
  • Onboard new customers
  • Develop and implement strategies for increasing LTV
  • Monitor and increase NPS
  • Provide coaching and performance reviews for your team

Requirements
  • At least 3 of experience in a customer success leadership role or similar
  • Experience growing and managing teams that make big things happen
  • Experience with all aspects of client acquisition and retention
  • An unwavering commitment to service
  • Exemplary written and verbal communication skills
  • A sharp mind and an intense hunger for personal and professional growth

To apply: https://weworkremotely.com/remote-jobs/simplero-head-of-customer-success


Headquarters: London, UK
URL: https://wifinity.co.uk

We are searching for senior software engineers to join our fully distributed department (not only during Covid-19). We are searching for people capable of learning new technologies on demand and hit the ground running

Our stack contains Kotlin, Spring Boot, JavaScript, TypeScript, HTML, CSS, MySQL, PostgreSQL. We care about testing, continuous integration. We use Git for source control, with GitHub. You are welcome to use any editor, any OS, whatever tools you are happy with.

Wifinity provides wifi installations for big venues, buildings, holiday parks, military bases, etc. We do the hardware installation, and provide the software for provisioning of users and customers. We have many interesting projects coming up, including mobile applications, possibly embedded development as well as our usual full stack web development. There will be a lot of opportunities to move around different technologies and projects. This post is for back-end development, but all developers are welcome to do either front-end or back-end.

Requirements
  • 6 years or more of experience developing in a commercial environment.
  • Demonstrable experience learning new technologies on your own.
  • Experience with at least one JVM programming language (Java, Kotlin, Clojure).
  • Familiar with SQL databases, either PostgreSQL or MySQL.
  • Curiosity about networking.
  • Development in 3 or more programming languages.
  • Knowledge of Git and GitHub.
  • Residency in a timezone that's up to 3 hours ahead or behind UTC.
  • Fluid written and spoken English.

Nice to haves
  • Kotlin experience.
  • Knowledge of TCP/IP and networking.
  • Experience with Amazon Web Services.
  • Mentoring experience.
  • Mobile development. 

Benefits
  • Fully remote position, work wherever you are.
  • Flexible hours, work whenever you want.
  • Various projects to move around to keep things fresh.
  • Work with ex-Googlers and ex-YCers.
  • 25 holidays per year.
  • Inclusive and diverse culture. 

To apply: https://weworkremotely.com/remote-jobs/wifinity-senior-back-end-software-developer


Headquarters: Washington D.C.
URL: https://www.uscreen.tv/

 
We’re looking for an Inside Sales Rep!

Uscreen is growing and we’re looking for an intuitive, proactive, and energetic individual to join our ranks. Our new Inside Sales Rep will play a big role in spreading our reach beyond the internet by approaching our prospects online and offline, educating them about Uscreen. This is a unique opportunity to join a growing self-reliant startup in a booming industry and help us scale. We’re not just about hitting the numbers: we’re about creating opportunities for prospective clients to become successful. In short, their success is our success.


About the role:

This is a remote position, but working hours need to overlap with the Eastern Time (USA). Candidates from Washington, D.C., and surrounding areas will have a slight advantage, but the final decisions will be based on the candidate’s overall fit with the company.

Your main goal is to find, research and educate prospective clients about Uscreen platform and how they can use it to monetize their video content. We are looking for someone reliable and eager to work with us long-term. This is a remote-first position and requires a quiet place to work, as well as a stable internet connection, so please keep this in mind when applying.

On a daily base, you will:
  • Go through our list of MQLs (marketing qualified leads) and identify possible SQLs (sales qualified leads)
  • Research and identify prospects that are not already in any of our lists
  • Build and maintain a healthy pipeline
  • Reach out to prospects and educate them about our platform and services
  • Work with our marketing team to improve on lead quality

Requirements:

Must have:

  • Stellar written and verbal communication skills
  • 2+ years Sales or Inside Sales experience
  • Experience in SaaS (B2B is a plus)
  • A fully functioning workstation and a quiet place to work (with their own laptop)

Must be:

  • Able to overlap with our Washington, D.C. based team: from 9AM to 6PM EDT
  • Quick to learn and able to understand our platform as well as the video and OTT industry
  • Able to work independently
  • Native or near-native English speaker (North American accent is a plus but not a requirement)
  • Overall a nice and energetic person 🙂

Our ideal candidate will also have:

  • Experience working with Zendesk or similar
  • Experience in the Video industry (nice to have but not a deal-breaker)

Benefits

  • Amazing, young and motivated team
  • Work from anywhere (OK, almost anywhere…), as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
  • If applicable, 20 paid days off per year (eligible after the first 6 months with the company)
  • Budget for personal development

How to apply:

  • Apply using this link:  https://forms.gle/D7aYmTnsmjGpf1Vz9 
  • We review the applications and email candidates who qualify for the second round
  • The qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions
  • After we review the submissions, we will organize a Zoom interview with the successful candidates

Please note that due to the high volume of applications, we are only able to respond to successful candidates.
 

To apply: https://weworkremotely.com/remote-jobs/uscreen-inside-sales-representative


Headquarters: London, Bay Area, San Francsico, Remote
URL: https://www.mindsdb.com

Job description

We are building MindsDB, an open-source explainable AutoML tool. We want to give everyone the ability to make informed predictions, using state-of-the-art ML models, with just a few lines of code.

We're looking for Machine Learning experts to join us in the journey of bringing state of the art Machine Learning to everyone.

You will be part of our Machine Learning team, with a focus on designing and implementing end-to-end Machine Learning workflows, we have a strong focus on explainability, so a lot of the work you will be doing will involve making sure that the Machine Learning models that our system generates, can explain to all (including non-technical people) where they should and should not trust the model when the model predict something, why are they making such predictions and to understand what within the data used should be of interest.

Since our project is Open Source, we encourage you to take a look at it: https://github.com/mindsdb/mindsdb & https://github.com/mindsdb/lightwood.

Requirements

You are confident that you can solve the following challenge:

https://github.com/mindsdb/lightwood/issues/169

We are looking for a team member that is:

  • Eager to understand things and experiment
  • Good at working with minimal supervision in a remote environment
  • Excited by discussing, deconstructing and challenging ideas
  • Good at communicating in English, don't worry, you don't need to be a native speaker. 
  • Enjoys and can be confident at programing in Python 3

Qualifications:

  • Strong understanding of machine learning and artificial neural networks, for example through active research in a related PhD program or experience in research labs.
  • Experience working with Pytorch is required.
  • Papers in academic conferences (NeurIPS, ICML, ICLR, AAAI or domain-specific conferences).
Most important of all, is that you actually like MindsDB and believe in what we are trying to accomplish. We want to democratize Machine Learning and we want to make it explainable, most ML solutions out there focus on just making predictions, we also focus on the question:

  • What is interesting in my data and why?
  • When should I not trust this model and why?
  • How can I improve this model?
  • Why did the model give this prediction?
MindsDB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

To apply: https://weworkremotely.com/remote-jobs/mindsdb-machine-learning-research-engineer


Headquarters: Tel-Aviv, Israel
URL: http://flux-academy.com/

Become SEO of Conversions

It's time to put your conversion writing superpowers to good use.

Flux Academy is looking for high achieving, growth-focused writer to join our company.

We are a fast-growing bootstrapped company that builds the best online school for designers.

We’ve already transformed the lives of thousands of designers around the world by giving them the skills they need to make a great living as freelance designers.

This role is responsible for owning all our conversion efforts and will work directly with the CEO.
You will be in charge of:
  • Building & optimizing funnels: Planning their strategy, writing them, creating assets, setting them up, and measuring their success.
  • Build an engaged email list: By creating lead magnets, setting them up, and keeping our list engaged with regular content.
  • Planning and executing on program launches & promotions: You’ll plan when to do them, how to promote them, create the assets for them, and run the campaigns.

Requirements


You have the following skills & abilities:
  • Direct response copywriter - can write high conversion emails, sales pages, ads.
  • Digital Marketing Strategies - familiarity with the concepts of funnels, Russel Brunson, conversion optimization, basics of FB / google ads, audience research
  • Marketing Operations - Setting up email campaigns, tracking numbers
  • Content Creation - be able to build pages, create image or other assets (or co-ordinate subcontractors), must have "eye for design"
  • Subject matter expertise*: design / web design / freelancing (*big plus)

This is for you if:
  • You’ve already helped at least 2 companies scale beyond $1M
  • Excited about executing the work (vs just managing)
  • You love writing and have experience in direct response marketing
  • Comfortable running on your own without having your handhold
  • You’re good with details, so you’ll start your application with “HOLA 🙌”
  • Excited about design & freelancing topics

This is a full-time remote position.


We are based in Tel-Aviv Israel, so you'll need to have at least 4 hours overlapping with us during your workday (which probably makes US / Australia not ideal)



Benefits


1. Working in your own time and place
We don't care about 9-5. As long as you deliver great results in the reasonable schedule we set together, you can do that in your own time, from where ever you are. We don't believe in "hustling yourself to the ground" and we don't work nights & weekends (unless working nights is your thing).


2. Get Stable Income You Can Count On (even during a recession)
As a profitable bootstrapped company we don’t run the risk of running out of investors' money, and as an online learning platform, we are actually growing even during times like COVID19. You’ll be able to focus on your work and not worry about the next paycheck.


3. Have a Major Impact as an Early Employee
While our audience and customer base is growing rapidly, we're still a family size team where each member has a huge impact on the progress and culture of the company. These opportunities don't come often and won't last for long.


4. Best Tech Setup
We don't want you to be bothered by having to struggle with an old machine or buggy software. We'll get your ideal setup so that you'll be able to be super productive.


5. Opportunity to grow
As an education company, we understand the value of learning. We'll help you grow professionally and personally by providing you with resources for courses and events.

To apply: https://weworkremotely.com/remote-jobs/flux-academy-conversion-focused-copywriter


Headquarters: Santa Monica, CA
URL: https://rechargepayments.com/about

Overview


With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 200 remote-first employees around the globe processing hundreds of millions of dollars in sales every month.


Our SaaS platform is used by millions of people every month and our Platform Services team is looking for a Software Engineer to collaborate on a critical part of the platform. This team builds business critical platforms and services that allow ReCharge to run applications reliably at scale, providing ReCharge Engineering with forward-looking tech stack components that take advantage of the cloud (tech stack 2.0).


Our stack includes: Python, Flask, Redis, Docker, GCP, Terraform, Memcached


What You’ll Do

  • Live by and champion our values: #ownership, #empathy, #simple-solutions.
  • Write code focused on scalability, testability, supportability and maintainability.
  • Collaborate with design, product and engineering teams across the company to build new features or update existing ones at scale, as well as understand roadmap priorities.
  • Implement new technologies to solve ReCharge’s technical challenges as they arise.
  • Champion good habits (development techniques, security, tech debt balance, TDD, and agile habits) within your team
  • Improve engineering standards, tooling, and processes.
  • Debug production issues across multiple levels of the stack.
  • Find and address performance issues throughout the application.
  • Perform thorough code reviews and troubleshoot complex issues.
  • Work on and/or with asynchronous and eventing workflows, serverless, 12-factor applications, webhooks, rate limiting and token management.
  • Building new services that scale; deploy code daily.

What You’ll Bring

  • Typically, 7+ years of relevant development experience in fast paced environments
  • Experience building out scalable APIs and services
  • Expert knowledge of one of the following languages: Python (preferred), Nodejs, Ruby
  • Experience with RabbitMq, Kafka, or other cloud based eventing and messaging solutions
  • Experience with Cloud Platforms such as GCP or AWS
  • Experience with Docker, auto-scaling, pub-sub architectures, serverless
  • A knack for engineering simple solutions to solve complex problems
  • Self driven; a passion for taking ownership of your work and delivering outcomes
  • Ability to work remote-first in a rapidly scaling organization
  • Bachelor’s degree or equivalent experience desired

To apply: https://weworkremotely.com/remote-jobs/recharge-payments-software-engineer-platform-services-1


Headquarters: Halifax, NS, CA
URL: https://manifold.co/

Manifold builds innovative, beautiful, functional tools for SaaS vendors to sell their services. See our plan builder preview to get a hint of our future.

We are looking for a senior or lead collaborative front-end developer to help us imagine, ship, and operate high quality products. We're hoping that you can understand a product vision and business, and then use that understanding both to architect for the future and to find the right shortcuts for now. We hope that you care deeply about usability and design, and have worked closely and collaboratively with designers and product managers. We expect you to lead and follow, disagree and commit, innovate and consolidate...and write readable, tested, reliable code.

Our software development team is fun-loving, knowledgeable, and extremely productive. We're organized to let you explore and grow a variety of skills and capabilities, with many chances to create a significant impact. Many of us have strong ties to the open-source world, and have experience building tools at companies like Heroku, Red Hat, and Canonical.

We value diversity and a strong distributed culture that balances alignment, autonomy, and growth. Most of the company works from home, with about half in the Halifax, Canada area, and the rest located across Canada and the US.

Responsibilities

  • Collaboratively ship amazing products.
  • Help lead a friendly, supportive culture that encourages you and the entire company to improve as developers, teams, and people.
  • Be a model and mentor for building well-architected, performant, well-tested, and understandable code.
  • Manage technical debt. Help us find the right corners to cut for speed, and the right problems to invest in for maintainability.
  • Be passionate about our mission, and help us imagine Manifold's future. Work closely with design and product in short design-first iteration.
  • Be curious. Learn, practice, share, and improve our knowledge and best practices in technologies, security, software development, design and collaboration.

Qualifications

  • Strong communication skills with a team centric approach to discussion and decision-making. Empathy and respect for others, with strong opinions loosely held.
  • Expertise in JavaScript, React, managing state, and front-end security. Knowledge of TypeScript, GraphQL, web components, Stencil, styled components, animation, time-to-interactive optimization, and design principles is also very valuable.
  • Experience deploying and operating front-end code.
  • Full command of Git, GitHub, the terminal, automated tests, continuous deployment and integration, and other modern fundamentals.
  • Solid grasp of CSS principles and semantic markup.
  • Experience extracting front-end assets from design programs like Sketch or InVision is very nice to have.
  • Experience working in a global, distributed team is very nice to have.
  • Our backend is written in Go; Go experience is nice to have.

To apply: https://weworkremotely.com/remote-jobs/manifold-senior-or-lead-react-developer


Headquarters: Barcelona, Spain
URL: https://www.crispstudio.es

CRISP STUDIO is looking for a full developer with a strong Ruby & React.js experience and a passion for cloud technology and APIs. 

We are looking for a person who is able to produce clean and structured backend code and pixel perfect frontend implementations, suggest improvements where necessary and create web applications which are simply a pleasure to look at and interact with.

We are a rapidly growing e-commerce agency with a base in Barcelona, Spain and a team across various cities in Europe. You can expect to work on solutions for leading e-commerce brands here in Spain and some very well known global names as well.

You will:
— Work on a wide range of challenging projects and solve interesting problems
— Help plan and define the scope of new projects and features
— Follow well-built design and high-quality implementation practices
— Integrate with databases, file systems, cloud services and various 3rd party services
— Continually look to innovate and learn new strategies and technologies
— Mentor your teammates

Skills to shine:
— Passion for building things and solving problems
— OOP, MV* patterns knowledge
— Strong knowledge of Ruby & JavaScript
— Experience with frontend and backend frameworks (e.g. React, Vue, Express)
— SQL / NoSQL experience
— Capable of finding solutions to any issue/task
— Good English language skills

Bonus points if you have:
— Knowledge of Linux and bash scripting experience
— Serverside optimization experience
— Knowledge of Software Architectural Patterns
— Understanding of unit-testing (TDD / BDD) and CI
— Amazon AWS experience
— An eye for a good UX/UI design

We can offer:
— Truly flexible working schedule
— Fair salary in a rapidly growing startup
— Full location independence
— Friendly & professional team orientated on quality in both communication & development
— Challenging projects and tasks
— Regular skills improvement (e.g. personal and professional development courses, industry conferences)
— Company retreats at cool places

To apply: https://weworkremotely.com/remote-jobs/crisp-studio-full-stack-developer-ruby-react-js


Headquarters: Los Angeles, USA
URL: http://howtogettheguy.com

Are you a killer social media manager with experience increasing engagement on Facebook, Twitter, and Instagram? Do you live on social media 24/7 and wouldn’t dream of being out of touch for more than a few hours? Are you supremely capable at making independent decisions when you need to troubleshoot a post in the moment? Would you be psyched to help manage a social media community of smart, successful women seeking dating, relationship, and confidence advice? 

Well, you might be the rock star social media manager we’re looking for.

This role requires a super organized, independent self-starter. We need you to not be shy about keeping others — even our CEO — to account. If you need a lot of hand holding, you won’t be a great fit for this role. 

It’s also not a content creation role — we’re using existing content created by Matthew and others on the team. Your process management, organizational, and teamwork skills, as well as your flexibility, will be more important than anything in this role.

You’ll work closely with our existing social media manager to take over all weekend social media tasks, including posting and comment review. You’ll also work about half or slightly more than half of your hours during the week, but it is essential that you are willing and able to commit to 3-4 hours per day on Saturday & Sunday.

The qualities we’re looking for include:

– High level of organizational skills and ability to organize others
– Process mindset and ability to see the big picture 
– Confidence, but no ego
– Ability to keep others accountable, no fear in your project management skillset
– Lots of flexibility 
– High digital availability and willingness to grow with us
– Passion for and devotion to the work we do and our community
– Dependability
– Prior experience as a freelancer preferred
– Two years of social media management experience preferred (bonus points if it’s for a media personality)

Responsibilities include:

– Helping process manage two designers, a video editor, our CEO, and various other team members to get posts planned, ready, and scheduled
– Finalizing approvals from Matthew 
– Posting on Facebook, Twitter, Instagram, and potentially Pinterest in future
– QAing posts to make sure everything is working & looks beautiful
– Community comment review & removal of spam
– Willingness to speak up with ideas as well as take final direction where necessary

Why Join Us?

You’ll work remotely with a good amount of flexibility. We are 100% remote, with team members based in LA, NY, the UK, Eastern Europe, and Asia. 

Make an impact – help women level-up in their relationships, self-esteem, and happiness.

Be part of a positive, upbeat team that deals with each other with respect and gratitude.

HOURS

This role starts as part-time freelance for 15-20 hours per week. Hours may increase in future. Given that most of our customers are in the U.S., we generally work U.S. business hours, so you should have consistent availability within 9 am - 6 pm Eastern time hours (we’ll need to be reliably able to reach you during these hours). You’ll need consistent availability for team video calls between the hours of 11 AM - 3 PM Eastern.

To be considered, please write a cover letter to recruiting@howtogettheguy.com as to why you’d be a good fit in the body of your email. DO NOT send a CV or other attachments (if you attach ANYTHING to it, your application will automatically not be read). We prioritize culture fit, attention to detail, and superstar-quality writing when selecting candidates. 

ABOUT US

Matthew Hussey / Get the Guy is a successful online dating and relationship advice company that helps women get the results they want in their love lives – but we don’t stop there. Nothing stays at the surface with us; we go deep and show our customers how to transform their confidence and self-esteem to live happier, more fulfilling lives overall. 

You’ll be writing to & chatting with our Operations & People Strategist, Rachael Mare. Her favorite color is blue, so she’d be pleased if you put that word somewhere in your subject line when sending your letter.

Looking forward to meeting you!


To apply: https://weworkremotely.com/remote-jobs/matthew-hussey-get-the-guy-wanted-weekend-social-media-manager-with-top-notch-problem-solving-skills


Headquarters: Nanaimo, BC, Canada
URL: https://inputlogic.ca

We're on the hunt for a Technical Marketer as our first marketing hire (we were going to say growth hacker, but that seemed too buzzwordy). As the right candidate, you have equal parts technical and marketing chops, and can execute content and campaigns for multiple brands at a time.


Your bread and butter is content marketing, but you've gone down the rabbit hole and know how to build funnels, interpret analytics, and run ad campaigns to achieve measurably better results. You're basically an acronym machine, dropping CAC, LTV, ROI, CPM, CTR, CPC, and PPC like its' freestyle. You're curious, like to try new tools, are intrinsically motivated, and have an eye for great design.


Day to day tasks
  • Build and maintain content marketing calendars for various brands
  • Write and edit blog posts
  • Write and edit case studies
  • Improve SEO for our site and our clients sites
  • Plan and implement analytics/metrics tools
  • Interpret metrics into product roadmap ideas and suggestions
  • Run ad campaigns and calculate ROI for ad spends
About Input

As a digital product studio, we revel in the joy of the craft, and take pride in making apps people love to use. Our clients are mostly startups across industries like healthcare, well-being, insurance, hardware, finance, and productivity. We're into work/life balance, side projects, flexible hours, and avoiding unnecessary meetings. We're based in Nanaimo, on Vancouver Island, but have teammates across Canada. We welcome remote and diverse candidates.


To apply, please email us your resume, and we'll consider it lovingly.

To apply: https://weworkremotely.com/remote-jobs/input-logic-growth-specialist


Headquarters: Nanaimo, BC, Canada
URL: https://inputlogic.ca

We're on the hunt for a Technical Marketer as our first marketing hire (we were going to say growth hacker, but that seemed too buzzwordy). As the right candidate, you have equal parts technical and marketing chops, and can execute content and campaigns for multiple brands at a time.


Your bread and butter is content marketing, but you've gone down the rabbit hole and know how to build funnels, interpret analytics, and run ad campaigns to achieve measurably better results. You're basically an acronym machine, dropping CAC, LTV, ROI, CPM, CTR, CPC, and PPC like it's freestyle. You're curious, like to try new tools, are intrinsically motivated, and have an eye for great design.


Day to day tasks
  • Build and maintain content marketing calendars for various brands
  • Write and edit blog posts
  • Write and edit case studies
  • Improve SEO for our site and our clients sites
  • Plan and implement analytics/metrics tools
  • Interpret metrics into product roadmap ideas and suggestions
  • Run ad campaigns and calculate ROI for ad spends
About Input

As a digital product studio, we revel in the joy of the craft, and take pride in making apps people love to use. Our clients are mostly startups across industries like healthcare, well-being, insurance, hardware, finance, and productivity. We're into work/life balance, side projects, flexible hours, and avoiding unnecessary meetings. We're based in Nanaimo, on Vancouver Island, but have teammates across Canada. We welcome remote and diverse candidates.

To apply, please email us your resume, and we'll consider it lovingly.

To apply: https://weworkremotely.com/remote-jobs/input-logic-technical-marketer


Headquarters: London, UK
URL: https://www.sendible.com/why

 
💡 The Opportunity

Are you passionate about providing awesome experiences for customers? 

If that’s the case, this is a fantastic opportunity for you to join a fast-growing company in an exciting space (social media) and be a part of Sendible’s Customer Success Team!

We're looking for a friendly Customer Success Specialist to join us full-time, based in Europe!

As Customer Success Specialist, you will be responsible for the adoption, retention and growth of our SMB customers. 

Your focus will be to build relationships with our customers through onboarding, training, and coaching that will provide the best possible experience for them, and help us achieve our customer retention goals. 

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

 

🤝 About You 

  • At least 3 years of customer-facing experience, preferably in SaaS.
  • Self-starter mentality with the ability to proactively get on with work. 
  • A creative thinker, able to come up with innovative new ideas and solutions.
  • A confident and clear communicator with excellent writing and presentation skills over email, social media, video conference, webinars, or in person.
  • Excellent knowledge of Social Media and the value it brings to business.
  • Experience hosting and running training webinars for customers
  • Excellent organisational and follow up skills
  • Excellent problem-solving skills, can adapt to any situation and propose clear logical solutions to problems. 
  • Upbeat, proactive attitude and a love for helping others succeed.
  • Ability to multitask, prioritize, and manage time effectively.

We strongly encourage candidates of all different backgrounds and identities to apply. 

Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company.

 

Things You’ll Be Doing

  • Owning onboarding, ongoing support, adoption and expansions of your allocated customers.
  • Acting as the main point of contact for your customers (via phone, email and chat).
  • Handling of upsell and renewal enquiries for your customers.
  • Providing ad-hoc one-on-one training for your customers when needed.
  • Coordinating and presenting in-depth group training for customers.
  • Collaborating with the Customer Marketing and Support teams to create educational material (video, written and through in-person events) to help drive product adoption and turn customers into advocates.
  • Regularly engaging with your customers on social media and staying on their radar.
  • Delighting customers with unexpected gifts/swag to drive loyalty through reciprocity.
  • Acting as an escalation liaison between the customer, our Support Team and Product Teams to help resolve technical issues blocking product adoption.
  • Developing a deep understanding of social media marketing, our customers’ goals, and our products.
  • Building the company’s brand with each customer interaction.

💻 Why work with us

  • Work remotely or from our HQ and create your own schedule (we believe in trust and autonomy).
  • 25 days paid holiday per year, plus one bonus day for your birthday.
  • Profit-sharing bonuses (if the company does well and you played a big part, you'll be rewarded).
  • Paid sabbatical after 5 years.
  • We love learning! Take part in our book club and receive free books quarterly or use your £1000 learning allowance to develop your skills.
  • Gain incredible experience building a truly successful, global SaaS company with a dedicated, small team where you can have a huge impact! 

We have a low staff turnover rate — a large portion of the team has been at Sendible for 5+ years. But, your voice matters to us. 

We like hearing fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up and not be afraid to drive change and challenge the status quo. If something sucks and can be done better, we want to hear!

 

🌐 How we work

Sendible is a UK corporation and our head office is based in London but we are building a distributed team, and you can work from anywhere in the world for this role.

Of course, if you're based in London, you are welcome to work from our HQ  which is fully equipped with free fruit and snacks, excellent coffee, standing desks, video games and pool, but we also allow team members to work from wherever they are most productive

 

How to get our attention when you apply

Introduce yourself to us as a colleague. Show us what your future could look like here! We value authenticity, so be yourself, be creative, and take your time with the application. 

 Tell us why you want this particular job. Tell us about:

  • Why you want to work in Customer Success.
  • Why you want to work at Sendible and not somewhere else.
  • A description of a great customer experience you have had recently and why it was awesome.
  • A time you taught yourself a new skill to complete a job or project. 

Then, tell us which 3 companies you think are doing Customer Success really well. 

So, if you want to join Heather and Coral in helping to provide the best experiences for our customers, please submit your application! 

To apply: https://weworkremotely.com/remote-jobs/sendible-customer-success-specialist-1


Headquarters: London, UK
URL: https://digitalis.io

No inquiries from agencies or recruiters, please.

Due to continued business growth this is a fantastic opportunity for an experienced and talented PostgreSQL DevOps Engineer or DBA with strong hands on DBA level experience with PostgreSQL to join our team.

We are looking for a PostgreSQL expert to enhance and complement our teams capabilities and you will be part of a fast-paced, innovative startup working with a great team looking after critical systems leveraging best of breed technologies across a variety of infrastructures.

You must have experience of architecting for high availability, deploying, securing, tuning and administering multi-DC deployments of PostgreSQL with Patroni.

Our business involves managing data platforms architected to store large volumes of data, be highly available and deployed across distributed infrastructures. We provide expertise in technologies such as Apache Kafka, Apache Cassandra, Apache Spark, PostgreSQL, Kubernetes, AWS, Google Cloud and a variety of complementary technologies.

Our approach to engineering is to automate and instrument all aspects of deploying and managing these systems to provide a 24x7 always on deployment. Although the primary skill for this role is PostgreSQL, there will be the opportunity to learn and work with a wide variety of other technologies and platforms. 

Automation and configuration management is critical to how we work and engineer our systems - this role will require developing and enhancing our automation on a daily basis. It’s great if you have this experience already, but if you don’t we will help you learn it.

The role focuses on managing our client’s data platforms by providing high quality services and keeping the lights on. The engineer will be working with a team looking after a variety of customers from social media platforms to banking systems. The role will require on-call out of business hours support on a rota basis to deal with issues with customer's environments and support internal systems.

This role is remote, based in Europe and involves working with a team that is distributed across Europe. The candidate must be comfortable working remotely, and communicating over instant messenger, slack etc.. and video communications.

Location: Europe, Working Remotely.

Mandatory Skills
  • PostgreSQL (3+ years)  - in-depth, operational and DBA knowledge of PostgreSQL.
  • You will have deployed, tuned, documented and managed PostgreSQL clusters in a production setting.
  • Have hands-on experience deploying and administering PostgreSQL in a multi-DC/multi-Region environment. 
  • Hands on experience with Patroni
  • In-depth knowledge of how to monitor, alert and analyse performance metrics for PostgreSQL
  • An in depth understanding of how to secure deployments of PostgreSQL including encrypting data in-flight and at-rest
  • Implement best practices on PostgreSQL Databases and Servers
  • Ensure that appropriate maintenance is automated, monitored and in place - including backups, index maintenance, and routine vacuuming
  • Keep up to date with new releases of PostgreSQL and advise customers and the team of the aspects that pertain to them
  • Continue to learn new skills involved in being a PostgreSQL expert as technology evolves and sharing knowledge amongst the team
  • Perform root cause analysis on operational issues and be able to interpret and diagnose issues with clusters and servers via PostgreSQL metrics, OS metrics and logs.
  • Define and tune rules for alerting on issues in managed clusters.
  • Knowledge and experience with running Linux infrastructure.
  • Good understanding of networking technologies including TCP/IP fundamentals, load balancing technologies and principles, DNS, DHCP, routing etc.
  • Solid understanding of security and complementary technologies e.g. VPN, LDAP, SSL etc…
  • Monitoring and alerting systems such as Prometheus, Grafana, Kibana, Nagios, Splunk, Datadog or similar
  • Strong scripting skills - BASH, Python, Ruby, or Perl 
  • PostgreSQL will not be the only technology you work with so candidates need to be excited and passionate about learning new technologies such as Apache Cassandra, Apache Kafka and Kubernetes.

Desirable Skills
  • Configuration management Technologies such as Puppet, Chef but preferably Ansible (we use Ansible)
  • Exposure to AWS, GCP etc..
  • Rundeck
  • Prometheus
  • Grafana
Qualifications
  • All candidates must have a Bachelor's degree or higher in Computer Science or a related discipline.

To apply: https://weworkremotely.com/remote-jobs/digitalis-io-postgresql-devops-engineer-europe-based-contract-or-perm


Headquarters: Washington, DC
URL: https://www.uprightlabs.com/

Upright Labs is a go-to trusted e-commerce and operational advisor and offers the leading multi-channel inventory management software within the secondhand retail market. The Upright Labs team has worked with 30+ organizations, representing over $1 billion in retail sales, 1000+ stores, and 2+ million square feet of warehouse space. We have helped customers process, list, and ship over 50 million dollars in products with Upright Lister, our cloud based multichannel listing tool.

Upright Labs is hiring a rockstar Operations Analyst to support our growing consulting services. In your role, you will be tasked with supporting the operations leadership with proposal writing and resource creation. This is a remote role that can be based anywhere in the United States. 



What you'll do 
  • Assist and lead the building of documents, 200+ slide presentations, spreadsheets, floor plans, and more from the ground up
  • Craft proposals for prospective clients and close five and six figure deal contracts
  • Support client engagements, company strategies, and methods to expand Upright Labs' reach to capture key demographics
  • Analyze data and provide resolutions based on analysis
  • Get hands dirty. If we are onsite with a client, you will be asked to help rearrange an operation, you are the first to build a table, move it to a new location, and will stay late to perfect the layout
  • Travel up to 25% of the time for events, conferences, and in person sales meetings

Who you are 
  • 2+ years experience in supply chain, operations, account management, design or similar role
  • 2+ years experience in formal presentation and document creation
  • Excellent written and verbal communicator
  • Dedicate yourself to providing exceptional customer service
  • Passionate about solving problems and educating potential customers
  • Process oriented - you solve the problem for today and tomorrow
  • Experience with e-commerce and/or the secondhand retail space is considered a plus but not a requirement

What you'll get
 
  • Work from your home or wherever you do your work best
  • The opportunity to work with a high caliber team at a growing start-up
  • Health insurance, 401k match
  • Generous vacation policy
  • Monthly donation matching to 501.3.c organizations
  • Work on a rockstar team!

How to apply
 

To apply please submit your application via this form. Please note, candidates who do not submit the application form will not be considered. We are accepting applications on a rolling basis. We are committed to following up with all candidates and appreciate your interest! 

Upright Labs is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here. 



To apply: https://weworkremotely.com/remote-jobs/upright-labs-operations-analyst


Headquarters: Limelight Platforms (U.S.) Inc.
URL: https://www.limelightplatform.com/

Limelight is looking for a talented and motivated individual to join the team as a Front-End Developer to help us to continue to develop our industry-leading experience marketing application. This individual will be joining a dynamic team of energetic and intelligent individuals focused on delivering innovative solutions for a wide range of exciting customers from a multitude of industries. 

If you’ve got that spark and want to be a part of a dynamic team building something great, we look forward to hearing from you! 

This is a remote role for US residents.

What You’ll Be Responsible For:
As a part of the development team, your primary responsibility will be to build core aspects of the Limelight Platform’s Portal focusing on delivering awesome UI/UX. Of course, there will always be opportunities to contribute in additional ways. In this role, you will play a major part in shaping the technology and overall experience of the Limelight platform our client relies on and interacts with everyday. 
  • Develop and maintain Limelight Platform’s Portal UI, built on Angular (currently Angular 9)
  • Ensure the performance, quality, and responsiveness of the application
  • Close collaboration with other members of the development team to develop the UI, including discussions on API designs. Work with QA to ensure flawless delivery and with the Product & Design team to ensure we deliver smooth UX.
  • Maintain code quality, architecture, enforce best practices including testing and help build CI/CD capabilities
  • Stay up to date with new/emerging technologies to help adopt new frameworks or approaches where applicable
  • See an application through its full lifecycle from requirements gathering through deployment and respond to any necessary production issues in a timely manner.
  • There may be times we’ll need your help on our legacy UI built on JSP / AngularJS / JQuery, but we would really like to keep this to a minimum
  • Tools we are using: Bitbucket (Git), JIRA, Confluence, Jenkins and TestRail

Your Experience
  • 3-5+ years experience hands-on in building enterprise web applications with Angular 4+, TypeScript 2.9+, and RxJS.
  • Education background with BS/MS degree in Computer Science, Engineering or a related subject(s) is nice to have but not a must
  • Extensive experience writing testable and maintainable code
  • Working experience with REST APIs
  • Coaching and mentoring more junior team members and help them level up
  • Experience working closely with product manager and designer to collaborate in delivering an awesome UI/UX for our Portal application
  • Proven ability to deliver complete product features implementation, from design to release


Your Skills
  • High proficiency with Angular 4+,TypeScript 2.9+, RxJS are a must with experience in ngxs or equivalent state management framework
  • Strong background in web technologies (JavaScript with ES6 and beyond, HTML5, CSS3), responsive design, and UI/UX best practices
  • Solid knowledge in working with supporting libraries / frameworks / tools on the UI such as npm, nginx, D3.js, SCSS, etc
  • Understand browser constraints and web technologies limitations and the necessary optimizations that goes with it
  • Never content with the status quo. You are always looking to automate, augment, and improve processes while following best practices and introducing new technologies as appropriate.
  • Not afraid to step out of your comfort zone and dive deep into new knowledge.


Our Tech Stack
Our platform:  On the front-end, Our new portal UI, in which you will be heavily focusing on, is built with Angular 9, RxJS, D3.js, SCSS.

On the back-end, it’s Java-based application (Java 8), with Spring Framework (Spring 5) and Spring Boot-based microservices (Spring Boot 2) with Docker. We use PostgreSQL as our database. The legacy UI is built with JSP, jQuery, and AngularJS.

We are using AWS as our hosting infrastructure. The platform can be built, tested, and deployed with a single click through Jenkins. We leverage Selenium for our UI Automation testing.



Our Culture
At Limelight, we strive to make everyday a fun, valuable work experience, where team members are encouraged, supported, and given the chance to do work that is meaningful to them. We have all the perks, sure, but the big thing at Limelight is very simple: we treat each and every team member the way we want to be treated. That means you own your career, and your earning potential is limitless. On the work front, we have everything from flex hours, to work from home days, to team-driven personal development plans. As a company, we believe in giving you a work experience that you enjoy that you excel at and that you can balance with the rest of your life.


About Limelight

Limelight’s technology and team turn branded experiences into the results brands and agencies need. We partner with some of the world’s leading brands to create amazing consumer experiences and dramatically better results, all backed by data and analytics. 
A Silicon Valley venture-backed company, Limelight boasts more than 25 Fortune 500 brands as customers and is growing every month. For more information, please visit: www.limelightplatform.com.

Next Steps
Please include a cover letter and résumé with your application. We thank everyone for applying, however, only those candidates who have been selected will be contacted. No phone calls, please.

Visit www.limelightplatform.com to learn more about us.

A diverse and inclusive workplace where we learn from each other is core to Limelight’s values. We are a company of people of varied backgrounds, experiences, abilities and perspectives. Limelight welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank you for your interest in Limelight.

To apply: https://weworkremotely.com/remote-jobs/limelight-platforms-u-s-inc-front-end-developer-angular


Headquarters: Stockholm, Sweden
URL: http://getalter.com

We are a funded startup looking for a Lead Designer for our AR-powered, virtual world.

About You

You understand the fundamentals of game design and be able to set a vision for and deliver on core progression gameplay loops, and help set our overall design direction and creative vision. You’ll adjust and balance design and game mechanics to bring imaginary concepts into play. You will also lead UX/UI design, art direction, and branding.

Qualifications
  • You have a strong design sense for mobile applications and games, experience with UX/UI and general art direction
  • You have significant experience as a designer, ideally in mobile gaming, working with relevant mechanics (progression, sandbox environments, resource management, etc.)
  • You know how to visualize behaviors and game situations on paper and best practices for prototyping iteratively
  • You’re curious while analytical, alert to new developments and trends and know how to best propose changes by adhering to consumer expectations
  • You are used to working in an international environment and to express yourself fluently in English.

To apply: https://weworkremotely.com/remote-jobs/alter-game-designer


Headquarters: Suburban Philadelphia, PA
URL: http://www.powerhrg.com


User Experience Engineer

Power is seeking a User Experience Engineer to join our team. This engineer will have the ability to define how internal users will interact with our homegrown systems. We are looking for a collaborative UX engineer, who is passionate about creating phenomenal tools that people genuinely want to use.


What we do here

Fancy a unique work environment that is constantly pushing you to try something new? or perhaps stretch your skills by developing as solution for an industry you’ve always wanted to improve?

At Power, we build our own application suite of products to run our entire business. We build complete solutions for finance, recruiting, sales, contact center and even meeting software. These are just some of the areas you’ll get an opportunity to tackle.

We also design solutions for augmented reality in the home, satellite photo measurements and artificial intelligence suggestion engines.

We get to dip our toes in many different fascinating areas and solve unique challenging problems that would on their own be standalone apps or companies. We’re a tech powerhouse built inside a remodeling company.

Our teams are distributed, so we live and die by our ability to successfully collaborate. We collaborate using our own slack chat client. We use our own handoffs tools to support our User Experience team better create and collaborate with development and business groups.

The user experience team is small diverse team made up of UX Designers and UX Engineers. We value diversity of all types at Power and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We actively try to find people with different perspectives and experiences to the ones we already have.

With a distributed group it’s important to connect in person, so we fly the whole distributed team to Philadelphia 3 times a year for our week long event called Create, focusing on connecting and learning from each other and the business.

At Power we have all the upsides of a startup, we move fast, ship rapidly, iterate quickly, but with the benefit of an established organization that is well funded and profitable.

The biggest perk of working at Power is that we have a small, talented team with a very large audience. This means you have the ability to have a huge impact on the product and the company, whilst also having really interesting and challenging problems to work on. We believe deeply in what we do and we're all in this to build something lasting, sustainable and positive.

Power has been awarded Computerworld’s Best Places to Work in IT, Fortune Magazine’s #1 Workplace for Millennials, one of Glassdoor’s Best Places to Work, one of Inc. 5000’s Fastest Growing Private Companies, and Philadelphia Magazine Coolest Companies.


About the Job:
  • Implement new styles, interactions, animations, and details to help deliver the perfect experience across our platform
  • Work alongside fellow UX Engineers to maintain and grow our internal design system
  • Collaborate closely with designers to assess the feasibility of new ideas and help drive innovative ideas forward
  • Deliver innovative, engaging prototypes and proof-of-concepts to help validate new ideas internally and with users
  • Research technical documentation, APIs, integration with 3rd party technologies etc. to confirm project requirements, expectations and specific details

Qualifications:
  • Expert in modern front-end frameworks (e.g. React, Ruby on Rails, Sass)
  • Passion for coding standards, componentization and code re-use
  • Familiarity with technical constraints and limitations applied to designing for specific platforms
  • Strong written & verbal communication and presentation skills
  • Sharp eye for implementing design details
  • Strong collaboration skills across disciplines to drive change into products
  • Solid design sense and experience working closely with design teams
  • Ability to manage and work on multiple projects concurrently
  • A minimum of 3 years of industry experience in product design.
  • Strong written and verbal communication and presentation skills
  • Strong collaboration skills across disciplines to drive change into products
  • Ability to manage and work on multiple projects concurrently
  • Experience working with and building design systems
  • Ability to support the building process across with development
  • Thorough knowledge of many design approaches, methodologies and lo-fi and high-fi prototyping skills

Salary and Benefits:
  • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
  • A competitive 401(k) retirement savings program matched by Power
  • Competitive salary - We pay very well at market rates reflecting both location and experience.
  • All the tech you need - We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions
  • Personal development - Personal development books, courses, & conferences.
  • Paid parental leave - When the time comes to welcome a new member of the family, we offer paid parental leave.
  • 3 events per year focused on internal development and improvement.
  • Office costs covered.

To apply: https://weworkremotely.com/remote-jobs/power-home-remodeling-user-experience-engineer


Headquarters: Suburban Philadelphia, PA
URL: http://www.powerhrg.com

User Experience Designer

Power is seeking a seasoned User Experience Designer to join the team at our HQ office outside of Philadelphia, PA. This designer will have the ability to define how internal users will interact with our homegrown systems. We are looking for a collaborative UX designer, with front end development skills, who is passionate about creating phenomenal tools that people genuinely want to use. 

What we do here

Fancy a unique work environment that is constantly pushing you to try something new? or perhaps stretch your skills by designing for an industry you’ve always wanted to improve?

At Power, we build our own application suite of products to run our entire business. We build complete solutions for finance, recruiting, sales, contact center, and even meeting software. These are just some of the areas you’ll get an opportunity to tackle.

We also design solutions for augmented reality in the home, satellite photo measurements, and artificial intelligence suggestion engines.

We get to dip our toes in many different fascinating areas and solve unique challenging problems that would on their own, be standalone apps or companies. We’re a tech powerhouse built inside a remodeling company.

Our teams are distributed so we live and die by our ability to successfully collaborate. We communicate using our own slack-like chat client. We use our own handoff tools to support our User Experience team to create and collaborate with the development and business groups.

Like design systems? We also believe that a design system unites product teams around a common visual language, so we’ve built 2 open source projects to support this effort called Playbook. 

The user experience team is a small and diverse team made up of UX Designers and UX Engineers. We value diversity of all types at Power and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We actively try to find people with different perspectives and experiences to the ones we already have.

With a distributed group it’s important to connect in person, so we fly the whole team to Philadelphia 3 times a year for our week-long event called Create, which focuses on connecting and learning from each other and the business. 

At Power we have all the upsides of a startup, move fast, ship rapidly, and iterate quickly, but with the benefit of an established organization that is well funded and profitable.

The biggest perk of working at Power is that we have a small, talented team with a very large audience. This means you have the ability to make a huge impact on the product and the company while having really interesting and challenging problems to work on. We believe deeply in what we do and we're all in this to build something lasting, sustainable, and positive.

Power has been awarded Computerworld’s Best Places to Work in IT, Fortune Magazine’s #1 Workplace for Millennials, one of Glassdoor’s Best Places to Work, one of Inc. 5000’s Fastest Growing Private Companies, and Philadelphia Magazine Coolest Companies.

Qualifications: 
  • MUST PROVIDE A LINK TO YOUR PORTFOLIO
  • A minimum of 6 years of industry experience in product design.
  • Ability to design projects across the entire product lifecycle.
  • Experience with front-end development
  • Strong written and verbal communication and presentation skills
  • Strong collaboration skills across disciplines to drive change into products
  • Ability to manage and work on multiple projects concurrently
  • Experience working with and building design systems
  • Ability to define problems and goals, map user flows, prototype interactions 
  • Ability to support the building process across with development
  • A deep understanding of user problems to create elegant but practical solutions
  • Thorough knowledge of many design approaches, methodologies and lo-fi and high-fi prototyping skills
  • Ability to identify problems and act on opportunities to improve the product
  • Nice to have:  Ruby on Rails, and or React.js experience

Salary and Benefits: 
  • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family 
  • A competitive 401(k) retirement savings program matched by Power 
  • Competitive salary - We pay very well at market rates reflecting both location and experience.
  • All the tech you need - We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions
  • Personal development - Personal development books, courses, & conferences.
  • Paid parental leave - When the time comes to welcome a new member of the family, we offer paid parental leave.
  • 3 events per year focused on internal development and improvement. 

To apply: https://weworkremotely.com/remote-jobs/power-home-remodeling-senior-user-experience-designer


Headquarters: Helsinki, Finland
URL: https://trifecta.vc/

COMPANY DESCRIPTION:

Our mission at Trifecta Retail Ventures is to offer the most exciting way to discover and get brand named merchandise while offering brands a powerful way to build brand awareness & increase sales without jeopardizing their pricing power.

Our fun & exciting shopping platforms are used by millions of US shoppers. Our unique business model has allowed us to form strong partnerships with the world’s leading brands and retailers like Walmart, who are today using our platforms to move their inventory.

You will be working for DealDash! Our largest company within the Trifecta Retail Family 🔥

DealDash is an e-commerce company which was founded in 2009. A fair and honest alternative to bidding fee auctions, it’s the longest running and most trusted provider in its category.

The team is made up of highly-motivated, analytical and entrepreneurial professionals who work collaboratively to provide top-notch recreational shopping experiences for our customers. We challenge each other in an open and candid environment, no matter what our job title is, so that we may all grow and improve together.


Some fun facts about TRV:
  • Our team is spread out over 10 countries
  • 13 nationalities
  • Every employee talks to Customers every week, no matter what your function! We love our Customers!
  • 92% of our revenue comes from repeat buyers! (And we are growing!)

We believe in:
  • Putting the Customer first in everything we do
  • Small teams with lots of autonomy
  • Making data driven decisions
  • Being candid, fair & honest
  • Maintaining a flat meritocratic org structure
  • Managing through social trust, not control
  • Allowing people to work from wherever and whenever (with a few exceptions) - results matter, not hours


If you feel our values match yours, then come and join the team!


JOB DESCRIPTION:

Are you looking for an entry level position in a high growth tech company? Are you passionate about people? Then we are looking for you!

We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront!

Our Customer Support Specialists are spread across the globe to provide top-notch 24/7 service to our amazing customers! Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script?). As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.

Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work.

We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.


Your responsibilities include:
  • Answering customer inquiries via email, phone and live chat
  • Optimizing the team's tools and work procedures


This position is primarily open to applicants that are resident in Canada, Finland, Spain, or the UK. However, you are not required to be currently located there as the position is remote.

The starting Salary for this role is €2080 Euro's converted into Canadian paid in local currency (CAD) according to monthly reviewed conversion rate.

We're looking to fill this role immediately, so please apply ASAP!

To apply: https://weworkremotely.com/remote-jobs/trifecta-retail-ventures-customer-support-specialist-work-from-home-canada


Headquarters: Copenhagen, Denmark
URL: https://www.eduflow.com

We’re looking for an experienced senior web developer that can help us move fast with stable infrastructure. We’re a small, talented team working together to create the best digital tool for teachers to create and run courses. We offer a competitive salary in an autonomous work environment. You can work from our HQ in Copenhagen or remotely. Work with a new and well maintained codebase using Django, Postgres, React & GraphQL.

Experience — We are looking for a developer that has experience from working with a large, complicated codebase – either from contributing to open source projects or from working in a product team.

Technology — We are looking for someone with web experience, preferably from working on a frontend-heavy application. Our current stack is Django, Postgres, React & Relay. There are no hard requirements for knowing our technologies, but it is definitely an advantage if you do.

Autonomous & driven — We are looking for someone who can solve problems autonomously and effectively. It’s important that you care about the details, but never get stuck in them. You care just as much about the developer experience as the user experience.

Good communication skills — Half of our team is working remote so you need to be good at communicating via Slack and video calls.

To apply: https://weworkremotely.com/remote-jobs/eduflow-senior-full-stack-developer-1


Headquarters: Greater Philadelphia, PA
URL: http://www.instinct.vet

 
Meet Instinct 👋
Instinct Science is a growing Philadelphia-based animal health company working on a unique technology solution for state-of-the-art veterinary hospitals. 

We’re seeking an experienced developer who is looking for a new career opportunity to be the next member of our growing 30-person team. The ideal candidate is creative, efficient, detail-oriented, and motivated to work on challenging yet meaningful work that has the potential to shape an entire profession. 

The Instinct team is fully distributed, thus geographic location isn’t important as long as you can overlap with our regular business hours (Mon-Fri 8-5 ET).

Position Summary 🐱‍💻
The ideal Senior Front End Engineer is a DIY kind of worker, someone who can lead a practical approach to development. We are looking for a creative thinker to guide our platform into a healthy direction over time, while helping us achieve ambitious product goals in the near term. 

You will write code that powers the diagnostic and treatment workflows for veterinary hospitals. Your contributions and leadership will greatly shape the usability and friendliness of the product. 

Tech at Instinct 👨‍💻
* Typescript, HTML, CSS, React, Apollo, Electron
* Cypress, Jest, React Testing Library
* Elixir, Phoenix, Absinthe, Docker
* Node
* PostgreSQL, Redis
* AWS, CircleCI
* Papertrail, Sentry, Prometheus, Grafana
* Github, Jira, Slack 

Required Experience ⚡
* At least 3 years of experience building front-end applications
* Deep understanding of JavaScript and React
* A high bar for code quality and user experience
* A desire to mentor and support a team of fellow developers
* Ability to think independently through challenges and develop features that solve them efficiently
* Intuition to challenge and improve our user interface
* Excitement for building critical interfaces for veterinary hospitals
 
Bonus Experience 💡
* Previous work on health care, medical records, veterinary, or enterprise software
* Previous remote position, preferably as part of a small team

A Sneak Peek of Your Role at Instinct 🔭
The Instinct team consists of a unique mix of veterinary and technology experts who offer years of experience developing and commercializing point-of-care software for the veterinary industry. 

Instinct fosters a diverse, inclusive, transparent, and fun work environment. As a fully distributed team, we value teammates with strong communication and organizational skills. We’re building a company that reflects our care for every individual, treating each team member well by going out of our way to help one another in the short-term and pushing for growth in the long-term. 

You will work side-by-side with our close-knit engineering team working hard for a better product each day. Day-to-day work will consist of building new features, troubleshooting bugs, planning future dev work, reviewing teammate’s PRs, and taking ownership for our growing FE architecture.

While building out our young platform, your contributions and leadership will greatly shape the usability and friendliness of the product, while ultimately shaping products that power the diagnostic and treatment workflows for some of the most advanced veterinary hospitals on the planet. 

Salary and Benefits Highlights 🌞
  • We offer a supportive and caring work environment
  • We pay our team well (based on experience)
  • We give our team owner-like flexibility over work and time off
  • We offer health, vision, dental insurance and 401K
  • We offer a generous home office and professional development stipend
  • We offer a rewarding profit sharing and ownership pool structure
  • We provide all-expense-paid travel to hospitals and our annual retreat 
 
​--- 
Instinct Science is a greater Philadelphia-based animal health company that helps the world’s state-of-the-art veterinary practices streamline their care through medically-driven invoicing and thoughtful automation. Find out more at www.instinct.vet.

Our project is supported by the Ben Franklin Technology Partners of Southeastern PA, an initiative of the Pennsylvania Department of Community and Economic Development funded by the Ben Franklin Technology Development Authority.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

 

To apply: https://weworkremotely.com/remote-jobs/instinct-science-senior-front-end-react-engineer


Headquarters: Differential
URL: https://www.differential.com/

About Differential

We’re a digital-product agency proudly headquartered in Cincinnati, OH, but our team spans across the country. Our mission is to rapidly unlock value for good people with meaningful ideas.


In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out, and bring impactful products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.


We hire great, trustworthy people so we can optimize for a free & flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about. Turns out, when you’ve got a dedicated team that takes pride in their work, you don’t have to worry about how much time they’re spending in the office.


Our mission statement, core values, benefits, and more can be found at handbook.differential.com.

 

Job Description

The ideal candidate for this opening is someone that has a strong passion for interaction design, visual design and prototyping. Designers who thrive at Differential place equal emphasis between form and function. They’re highly strategic, multi-skilled, and bring a deep understanding in moving our product process forward. We believe in prototyping early and often. We engage in design thinking as a team and cross functionality among product managers, engineers and with our client partners. Our process aims to create original digital products and services that innovate and reshape companies.

 

Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.

 

What you can expect to do:

  • Work on cross-functional product teams focused on great digital products.

  • Work iteratively and collaboratively on design thinking, design sprints, concepting, user flows, visual design and prototypes.

  • Make a positive impact on the culture of our design team. We’re a growing team!



What we’re after:

  • Passion for the whole product process. We know you will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with our cross-functional teams.

  • Demonstrated ability to rely on an iterative process to maintain momentum on projects. In other words - our work is never going to be perfect, and we expect you to be able to prioritize what matters most now so we can consistently and efficiently iterate.

  • Familiarity with design and prototype tools. We use Figma.



Differential employees are those who:

  • Communicate effectively with clients and teammates

  • Are self-motivated

  • Learn quickly and relentlessly

  • Curious about technology and the impact it can make on the world

  • Enjoy taking ownership and responsibility for their work

  • Enjoy collaborating with others on problems


Candidates must be based in the United States, and be available for meetings during standard business hours for client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours but there is an expectation to be able to regularly attend client and team meetings.

To apply: https://weworkremotely.com/remote-jobs/differential-product-designer


Headquarters: Cincinnati, OH
URL: https://www.differential.com/

About Differential

We’re a digital-product agency proudly headquartered in Cincinnati, OH, but our team spans across the country. Our mission is to rapidly unlock value for good people with meaningful ideas.


In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out, and bring impactful products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.


We hire great, trustworthy people so we can optimize for a free & flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about. Turns out, when you’ve got a dedicated team that takes pride in their work, you don’t have to worry about how much time they’re spending in the office.



Job Description

The ideal candidate for this opening is someone that has a strong passion for writing code that brings digital products to life. Developers who thrive at Differential place equal emphasis between efficiency and approachability. They flourish in a continuous-delivery process where collaboration and ego-free communication is valued. We believe in developing working software throughout the entire product-development process. We engage in product thinking as a team and cross-functionality among product managers, designers, and with our client partners. Our process aims to create original digital products and services that innovate and reshape companies.

Above all, we are focused on finding someone we love to work with. Culture isn’t a ping-pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with who and how we hire. Regardless of your prior experience, we want to consider passionate people for this position.


Our mission statement, core values, benefits, and more can be found at handbook.differential.com.



What you can expect to do:

  • Work on cross-functional product teams focused on great digital products.
  • Work iteratively, collaboratively, and calmly in focused six-week Cycles.
  • Continuously learn and improve your technical and soft skills


What we’re after:

  • Passion for the whole product process. We know you will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with our cross-functional teams.
  • Demonstrated ability to rely on an iterative process to maintain momentum on projects. Our work is never going to be perfect, and we expect you to be able to prioritize what matters most now so we can consistently and efficiently iterate and continuously deliver valuable working software.
  • Familiarity with modern development tools, libraries, and frameworks. Most of our team uses React, React Native, Redux, Node, GraphQL, GitHub, VS Code, CircleCI, Jest, etc.


Differential employees are those who:

  • Communicate effectively with clients and teammates

  • Are self-motivated

  • Learn quickly and relentlessly

  • Curious about technology and the impact it can make on the world

  • Enjoy taking ownership and responsibility for their work

  • Enjoy collaborating with others on problems


Candidates must be based in the United States, and be available for meetings during standard business hours for client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours but there is an expectation to be able to regularly attend client and team meetings.

To apply: https://weworkremotely.com/remote-jobs/differential-software-developer-1


Headquarters: Florida
URL: https://seo.com

 
SEO.com is looking to add a salesperson to our team. We have a cool company culture and are a tight knit group. As a Salesperson, you'll work on acquiring new clients through a provided outbound campaign, as well as your own methods. 

Qualifications for this position:
  • 2 years of sales experience minimum
  • Knowledge of SEO required
  • Digital marketing experience preferred
  • Remote work, but only open to US residents
  • Strong communication skills - in both writing and speaking
  • Highly detail oriented
  • Must have own computer, speaker/headset, and high–speed internet connection 
Commission based position - high commission with no base pay. 

To apply: https://weworkremotely.com/remote-jobs/seo-com-seo-digital-marketing-salesperson


Headquarters: Chicago, IL
URL: http://www.raise.com

About Raise
Raise is the leading mobile payments and prepaid gift card platform where millions of consumers earn instant cash back and save money on purchases. The company has transformed traditionally simple pieces of plastic into one powerful payment mechanism that can be seamlessly used at 300,000+ retail locations nationwide. 

As a marketplace with 4,000+ brands and 450+ retail partners, Raise enables consumers to save money and instantly pay for in-store or online purchases at their favorite stores using their digital mobile wallet. In addition to offering value and convenience for consumers, Raise allows retailers to unlock a new, data-driven channel to activate targeted segments of the platform’s more than 2.5 million members. 

Since 2013, Raise has saved members more than $150 million. The company is based in Chicago and has received $147 million in funding from investors including Accel, Bessemer Venture Partners, New Enterprise Associates, and PayPal. Raise is available on both iOS and Android and at www.raise.com. 

About the Position
Raise has a number of exciting new initiatives in the pipeline this year, and we need a talented and experienced Sr. Software Engineer, focused in Machine Learning, to join the team driving one of those initiatives – rZero. rZero was born out of the realization that, in order to combat some of the most sophisticated and complex attacks in e-commerce, a platform was needed; one designed to evaluate the intentions of users based on digital behavior. 

The rZero team draws on decades of experience from its team of market-leading data scientists, engineers, and executives with extensive backgrounds from industry pioneers such as eBay, LexisNexis Risk Solutions, American Express, and PayPal. The rZero fraud detection platform strikes the fine balance between security and customer friction and provides digital behavioral risk evaluation with pinpoint accuracy while giving partners peace of mind to make decisions instantly and confidently. 

Our Sr. Software Engineer - Machine Learning is expected to design and code solutions which translate the needs of machine learning/data science teams into production.  These solutions should be performant, scalable, well-tested, and written cleanly.  The Sr. Software Engineer is responsible for understanding how to translate the needs of an offline learning system into production without affecting performance in a major way, both from the production system perspective as well as the algorithm perspective. The ideal candidate will possess a broad technical background including both production software engineering experience as well as machine learning experience. 

Responsibilities 

·         Design, develop, test, deploy, maintain, and improve new products and services 

·         Work with machine learning team to negotiate solution approaches which will work out better in production 

·         Thoroughly test and validate both your solutions and the overall system solutions to ensure minimal issues in production, including tests applying to machine learning system bounds 

·         Document and communicate your technical approaches and solutions in a clear and concise manner 

·         Provide ongoing maintenance, support, and enhancements in existing systems and platforms 

·         Assist product/technical leaders in project planning and driving technical direction 

·         Keep abreast of new trends and best practices in the technology landscape and be Raise’s thought leader in innovation and creativity 

Skills & Qualifications 

·         5+ years of experience in software development and machine learning including code/model design, coding/scripting, testing 
·         Experienced in Java/Spark 
·         Experience with machine learning feature generation/training/model validation 
·         Capable of distilling needs from customers/teams to create generalized solutions with little supervision 
·         Passionate about both machine learning and production engineering 
·         Based in Pacific Timezone preferred 
 
Benefits 

Raise offers a comprehensive benefits package to all our employees, including: 
 
·         Medical, dental, and vision insurance 
·         401(K) plan with discretionary company match 
·         Company-paid short-and-long-term disability 
·         Company-paid life insurance 
·         Pre-tax health flex spending and dependent care plan 
·         Flexible Paid Time Off Policy, including sick time, unlimited vacation, and Raise Gives Back time off for volunteering 
·         Pre-tax commuter program
·         Paid parental leave
·         Voluntary benefits, such as Pet Insurance and Identity Protection

 
 

To apply: https://weworkremotely.com/remote-jobs/raise-marketplace-sr-software-engineer-machine-learning


Headquarters: Seattle
URL: http://politicianreport.org

Glassdoor for Politicians

-Senior Designer, min 3+ years professional experience
-Work directly with our experienced CTO to design the front-end of our new consumer-facing product
-Must have interest in politics and local politics and a desire to help improve the political system
-Must have solid UX/UI design skills, wireframing, mockups, mobile-responsive designs
-front-end (CSS/JS/HTML) skills a plus
-Available to start soon/immediately
-Creative and has experience working in a startup environment 

Position is full-time or part-time contract, remote (salary is commensurate with experience), must be North America based
Option to convert into a full-time position after the initial 3 months.  
Company is seed-funded and in stealth mode.  
Our founder has had multiple exits before.

Experience with the following desired:
HTML/CSS, JQuery/JS, Wireframing, UX/UI Design, Mockups, Logo Design

Emails resume and intro to team@politicianreport.org


To apply: https://weworkremotely.com/remote-jobs/politician-report-senior-ux-designer


Headquarters: Seattle
URL: http://politicianreport.org

-Senior Designer, min 3+ years professional experience
-Work directly with our experienced CTO to design the front-end of our new consumer-facing product
-Must have interest in politics and local politics and a desire to help improve the political system
-Must have solid front-end (CSS/JS/HTML) as well as UX/UI design skills
-Available to start soon/immediately
-Creative and has experience working in a startup environment 

Position is full-time, contract 3 months, remote (salary is commensurate with experience)
Option to convert into a full-time position after the initial 3 months.  
Company is seed-funded and in stealth mode.  
Our founder has had multiple exits before.

Experience with the following required:
HTML/CSS, JQuery/JS, Wireframing, UX/UI Design

Emails resume and intro to team@politicianreport.org


To apply: https://weworkremotely.com/remote-jobs/politician-report-senior-designer-front-end-developer


Headquarters: Waterloo, Canada
URL: https://tiltedpixel.com

Job Title: Senior PHP Developer [Part-time On-going Contract]

We are a digital agency seeking a highly experienced PHP developer to perform backend development on client sites and to build and enhance our backend infrastructure.

This is a remote hourly position with a guaranteed minimum of 20 hours/week.

Your primary responsibilities will be to:
  • Build and maintain a portfolio of custom ecommerce websites that sell digital products. Work includes building custom functionality, writing and troubleshooting billing code, and writing backend logic for user interfaces.
  •  Maintain and add features to our custom ecommerce platform specifically built for selling digital products/recurring billing.
  • Advise on further improving our software development systems, and helping to build out a roadmap for future framework framework.
Position Requirements:


  • At least 5 years of experience working with PHP and the rest of the LAMP stack. If you’ve been using PHP long enough to remember the excitement of PHP 3 that’s a bonus ;)
  • Can demonstrate the ability to write production quality code oriented around maintainability, security, and speed.
  • Passionate about writing code and being in a position where you can spend most of your time getting to be a programmer (rather than meetings, emails, TPS reports, etc).
  • Committed to working in a remote programming position for the long-term. We’re looking for a candidate who can grow with us.
  • Experienced at managing multiple projects and deadlines. We are an agency so we have multiple active clients at any given time.
  • Prior experience with an MVC-based framework such as Laravel, Symfony, CakePHP, or similar is a must.
  • Strong written English skills are a must. In particular must be able to clearly understand and follow software requirements written in English.
  • Must have fast and dependable internet connection, an appropriate work from home environment, and supply own computer and other technology.
Additional assets:
  • Experience with the Stripe API, especially Stripe Billing. We write a lot of complex billing code.
  • You are open to this position growing to full-time work eventually.
Benefits of working for us:
  • Fully remote work with flexible work schedule.
  • Guaranteed minimum of hours.
  • We care deeply about the work that we create for clients, the importance of good code, and wish to work with someone that has a similar mindset.
You should not apply if:
  • You don’t have a strong PHP MVC background or experience with writing efficient and secure code. This is an essential requirement.
  • You are only looking for temporary work.
  • You would rather work at an office.
Application must include:
  1. Resume demonstrating your past work experience with PHP.
  2. Cover letter explaining why you are a good fit for this position and why this position is a good fit for you and your goals.
  3. Link to public git repo or attach sample code that is written by you and which you have permission to share.
Interviews will be held via Zoom, followed by written programming tests. This is a 100% remote position on a 100% remote team. We welcome applicants from around the world.

To apply please email hiring@tiltedpixel.com making sure to include the above 3 items. We look forward to hearing from you.

To apply: https://weworkremotely.com/remote-jobs/tilted-pixel-senior-php-developer-for-digital-agency


Headquarters: Spokane, WA
URL: https://fuelmade.com

We're a small remote team focused 100% on building the best ecommerce experiences on the web using Shopify. We're engaged in interesting projects for nationally recognized brands, rapidly growing ecommerce startups and lots of folks in between. 

Leading out with strong design, a clean and friendly development process, and an attention to quality is how we have delighted our clients, and grown our agency. Our quality-driven approach has led to success, and opportunities we couldn’t have imagined.

Today, our clients are successful, established merchants with specialized shops and complex needs. The opportunity to service these clients is challenging and exciting.

We are seeking an experienced Shopify developer to support our team to help us continue this tradition, leading our clients (and our agency) into the future.

Why you might enjoy working with us:
  • Freedom to really care about what you're doing (we're focused on quality)
  • Freedom to work. We get out of your way and trust you to do what you do best.
  • Freedom to own projects from a development standpoint
  • Freedom to focus and get really good at what you do (we're focused 100% on ecommerce and the Shopify platform)
  • We're selective about the clients we work with.
  • Opportunity to work with a skilled, friendly, upbeat team who work hard, do exceptionally good work, and delight clients every day.

You:
  • Have digital agency experience
  • 3+ years professional full time experience as a front end developer
  • Have Shopify/Liquid development experience (you've developed Shopify themes from scratch)
  • Have deep appreciation for, and understanding of good web design. You don't need to be a designer, but you should "get it."
  • Expertise in HTML/CSS/Sass/JS
  • Well versed in RWD techniques and mobile performance
  • Write well-structured (vanilla) JavaScript
  • Comfortable with building front-end templates using JSON APIs
  • Take pride in clean, readable code
  • Live in North America
 
More importantly -
  • Desire to learn (curiosity)
  • Passion for all things web
  • Willingness to do things the right way (especially, late in the game when it's hard)
  • Easy and enjoyable to work with
  • Have high attention to detail
  • Communicate well in writing

Pluses:
  • Solid backend full-stack dev experience.

The position: Our designers will provide design direction. You’ll typically be the sole developer on your projects, taking full ownership of a project from a development standpoint. We are craftsmen/women. This is a position where your attention to detail and desire to do things right will be encouraged and rewarded.

 
Benefits:
  • Vacation: Three weeks paid vacation including the week between Christmas and New Years, plus 7 paid holidays.
  • Remote work: North America is your office.
  • Health insurance 
  • Yearly retreat: Each year we all gather as a team for a week somewhere fun to connect, learn, and have a lot of fun together.

*Location: You must be located in North America to be considered for this position. 

To apply: https://weworkremotely.com/remote-jobs/fuel-made-front-end-developer-shopify-liquid-4


Headquarters: Berlin
URL: https://www.gohiring.com/

Your role

  • Build smart, customer-driven front- and back-end solutions in extension to our product ecosystem
  • Solve exciting engineering challenges, starting with MVP’s and iterate from there
  • Work on complex frontend projects using React and other JS frameworks
  • Collaborate closely with our experienced team of backend developers, product managers, designers and testers 

Your profile

  • You get excited about good quality code and engineering quests
  • + 5 years experience in web development, including +1 year in React.js and +3 years in Ruby. More languages as a bonus.
  • You value testing, well-documented code and intelligent software design techniques
  • Profound knowledge about API Design and performance optimization
  • Fluent in English

Why should you apply?

Remote culture - Work wherever you are most productive - at home, while traveling or in our office in Berlin. Benefit from processes and mindsets which are 100% oriented towards working flexible hours.

Small, agile team - We believe that work is simply more fun in small teams. Experienced colleagues, jointly defined company targets, a direct exchange and lots of creative leeway: That is what constitutes our understanding of productivity.

Complex challenges - By digitizing business processes in depth, we encounter complex challenges which are waiting to be solved for the benefit of all market players.

Sounds like an interesting challenge for you?

Simply send us your profile in addition to your Github handle. We are happy to hear from you.

Diversity and equal opportunity are important to us. We are happy about the interest of all candidates and strive to provide feedback as quickly as possible.

To apply: https://weworkremotely.com/remote-jobs/gohiring-senior-fullstack-developer-react-ruby


Headquarters: Toronto, Canada
URL: https://agencyanalytics.com

We're seeking an experienced, high level customer success champion to service our European, Asian and Australian customers of our highly successful SaaS utility. This isn't your typical "customer service" position! You'll be joining a small, tight-knit, and highly committed team that's passionate about helping customers to reach their business goals using our product. Most of this will be done using intercom for communication and zoom to provide screen sharing demos.


Responsibilities
  • Respond to customers inquiries via Intercom
  • Perform one on one screen share demos
  • Run training sessions for new accounts
  • Perform account setup and similar "account executive" type functions
  • Reach out to low performing accounts to reduce churn
  • Increase onboarded and active accounts

Experience Required
  • Timezone in UTC +5 to +12
  • 3+ years in a similar customer success or technical support role for a SaaS
  • Moderate to advanced understanding of SEO / Digital Marketing
  • Basic understanding of all common digital marketing channels (Adwords, FB Ads, Google Analytics, Social Media etc)
  • Advanced written communication skills
  • Native / Bilingual English
  • Fluent in French or Spanish (bonus)
  • Experience at a digital marketing agency (bonus)
  • Experience running your own website (bonus)

Benefits
  • 100% remote position
  • 3 weeks vacation
  • Profit sharing
  • Frequent promotions
  • Fun working dynamic
  • Unlimited personal days
  • Autonomy and flexibility

To apply: https://weworkremotely.com/remote-jobs/agencyanalytics-customer-success-specialist-asia-australia